Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal data when you visit valewoodart.com or contact us regarding our wooden sculpture services.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller
Vale Wood Art (MB TARAPICK)
Kaunas, Lithuania
Email: info@valewoodart.lt
Phone / WhatsApp: +370 634 82423
If you have any questions about your personal data, please contact us.

2. What Data We Collect
We may collect the following information:
Data provided by you
First and last name
Email address
Phone number
Message content sent through our contact form or email
Project details, sketches or photos you choose to send
Data collected automatically
IP address
Browser type and version
Device information
Pages visited and actions taken on the website
Cookies
Analytics data (Google Analytics, if enabled)

3. How We Collect Data
We collect data through:
Contact forms on the website
Direct email or WhatsApp communication
Cookies and usage tracking
Server logs
Analytics tools (e.g., Google Analytics)

4. Purpose of Processing Personal Data
We process your data for:
Responding to inquiries
Preparing quotes and offers
Creating and delivering custom sculptures
Managing orders and communication
Improving website performance
Marketing and advertising (only with your consent)
Ensuring website security and functionality

5. Legal Basis for Processing (GDPR)
We process data based on the following legal grounds:
Art. 6(1)(a) — your consent (e.g., contact forms, cookies)
Art. 6(1)(b) — performance of a contract or steps prior to a contract
Art. 6(1)(f) — legitimate interest (analytics, website security, record keeping)

6. Data Retention
We store personal data only as long as necessary:
Contact form messages: up to 24 months
Email communication: up to 24 months
Order-related information: up to 10 years (legal/accounting requirement)
Cookies: according to our Cookie Policy
After these periods, data is deleted or anonymized.

7. Sharing Your Personal Data
We do not sell your data.
We may share data only with trusted third parties:
Website hosting provider
Email service provider
Analytics tools (Google Analytics, Meta Pixel — if used)
Payment providers (if applicable)
Shipping and courier services for delivering sculptures
IT security and support services
All partners comply with GDPR requirements.

8. International Data Transfers
Some service providers (e.g., Google, Meta) may store data outside the EU.
Transfers are protected by:
Standard Contractual Clauses (SCCs)
Adequacy decisions
GDPR-compliant safeguards

9. Your Rights Under GDPR
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent at any time
Restrict or object to processing
Receive a copy of your data (data portability)
File a complaint with your local data protection authority
To exercise your rights, contact us at info@valewoodart.lt

10. Cookies
We use cookies to:
Ensure website functionality
Improve user experience
Analyze traffic
Support marketing (if enabled)
You may disable cookies in your browser settings at any time.
A full Cookie Policy is provided separately.

11. Security
We implement industry-standard security measures:
SSL encryption
Secure servers
Access restrictions
Regular monitoring
However, no online system can be 100% secure.

12. Links to External Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
Last updated: 2025.